# Site Audit Pro | Help Centre

> Learn how to use Site Audit Pro on iOS, Android and Web.

_This file helps AI assistants and crawlers discover the contents of this help center. Each article is also available as plain markdown by appending `.md` to its URL._

## Documentation

### [Getting Started](https://support.siteauditpro.com/getting-started/r3rB8oExYrrAJ2zMZhE2tS)

> System Requirements and Installation Guides

- [Apple Devices](https://support.siteauditpro.com/getting-started/r3rB8oExYrrAJ2zMZhE2tS/apple-devices/3ipvBohak9CTG9UFYAb14Q.md)
- [Supported Browsers](https://support.siteauditpro.com/getting-started/r3rB8oExYrrAJ2zMZhE2tS/supported-browsers/3h4C8axBZPvuDhqi4irnum.md)
- [iOS](https://support.siteauditpro.com/getting-started/r3rB8oExYrrAJ2zMZhE2tS/ios/qns2ZuxevjeHuxLz8yEWod.md)
- [Android](https://support.siteauditpro.com/getting-started/r3rB8oExYrrAJ2zMZhE2tS/android/4JFWkVmXsHYYDVLuvpN4Bq.md)
- [Web](https://support.siteauditpro.com/getting-started/r3rB8oExYrrAJ2zMZhE2tS/web/18558E7SqWrxDLpBYCtd3y.md)

### [Projects and Reports: Basics](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m)

> Everything you need to get you up and running with Site Audit Pro

- [Creating a New Project](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/creating-a-new-project/c5eLLpMDFDhP4WAqn5MhSa.md)
- [Adding or Editing Project Details](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-or-editing-project-details/3gBEi6iry1JUs2D9e4CNGQ.md)
- [Adding Issues to a Project](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-issues-to-a-project/wEoCUFavPoXKQgyrHeVGx3.md)
- [Adding Images to an Issue](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-images-to-an-issue/o2jDpC85xe9ivEjJcbGCBp.md)
- [Importing Images in Bulk as Issues](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/importing-images-in-bulk-as-issues/4GKxymS2yksWsp5SPVVFt3.md)
- [Adding Annotations to an Image](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-annotations-to-an-image/9y4FZRWsBhkMoAsr4Kq6SN.md)
- [Adding a Signature to a Project](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-a-signature-to-a-project/h55sAL7E5WUodgwx3xuUTL.md)
- [Copying Projects to Cloud](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/copying-projects-to-cloud/14V7BWeG9xZ82oPAMZUBkA.md)
- [Duplicating a Project](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/duplicating-a-project/sZ7KSEurxk8P1wVm3DW4xg.md)
- [Deleting Projects](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/deleting-projects/g1M4muuoQtpqt9M2eb4HUM.md)
- [Deleting Issues](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/deleting-issues/thR2rvXwjNm5Tgm2pjLWCp.md)
- [Deleting Signatures](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/deleting-signatures/qYfALcFzvfda8RXFDKFZe2.md)
- [Restoring Deleted Projects or Issues](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/restoring-deleted-projects-or-issues/edsSvAi6hJcM6uGYCtUA5i.md)
- [Reordering the Issue List](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/reordering-the-issue-list/2RtHHMEFh15XX6tLPqYvfS.md)
- [Generating Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/generating-reports/xB4nKfzUyq7geXkEVgxywa.md)
- [Emailing Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/emailing-reports/kv2rHnGoJuAMRArppHB6Po.md)
- [Reducing Report Size for Email](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/reducing-report-size-for-email/p9d7E76HghY3i9ZArQrRcw.md)
- [Exporting Reports to Another App](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/exporting-reports-to-another-app/2mCQbMYz5mZtoZ34kXWjXM.md)
- [Adding a Cover Photo to Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-a-cover-photo-to-reports/dthguHnzQahi6AqtQmjonC.md)
- [Importing Photos from iCloud or Dropbox](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/importing-photos-from-icloud-or-dropbox/xB4nKfzUyqVrVHR14tAvJd.md)
- [Changing the Theme for Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/changing-the-theme-for-reports/egD62dyQ16kqxAbzSagAM4.md)
- [Checking the Size of Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/checking-the-size-of-reports/rXQcFbv3wCsvPWSLpd7Dts.md)
- [Exporting a Project in CSV Format](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/exporting-a-project-in-csv-format/6CfwCYnjsMRxiSqRkwDH3z.md)
- [Adding Location Info to my Photos](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-location-info-to-my-photos/3hXxMj2YTm24t7avXB4H2k.md)
- [Changing Options for Your Report](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/changing-options-for-your-report/sEYtESRnfRSG9AEPfoc7wx.md)
- [Setting up Custom Wordings](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/setting-up-custom-wordings/nX11yee3HNe4SXatgX9tr9.md)
- [Changing the Company Logo Size](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/changing-the-company-logo-size/xB4nKfzUyp68zk8pWGJEVD.md)
- [Adding Company Details to Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-company-details-to-reports/sQ5mqQJZKKkezB7YUW7hA4.md)
- [Adding Your Company Logo to Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/adding-your-company-logo-to-reports/mZTSTj6JsrDX8TUK1ySEcX.md)
- [Using Timestamps in Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/using-timestamps-in-reports/r77oAoJjUoryDZ1U5NZ4DN.md)
- [Changing Photo Size in Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/changing-photo-size-in-reports/j3p8o889i71vJ6vcMW2ZQd.md)
- [Changing the Email Address when Sending Reports](https://support.siteauditpro.com/projects-and-reports-basics/wg4axFCaE5Eb8UBUzEL65m/changing-the-email-address-when-sending-reports/dS76ZfXbmRpCw5j7r4D9yq.md)

### [Site Audit Pro Cloud](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN)

> Our Cloud subscription plan that syncs data across devices

- [Creating Folders](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/creating-folders/xprdRw92NHcWtAS5yZvmRW.md)
- [Editing Folders](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/editing-folders/feQAZd5HAW2Umq236Z7n9w.md)
- [Deleting Folders](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/deleting-folders/ghXcGFA9rqJfFbz5h5jMYM.md)
- [Changing a Projects Folder](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/changing-a-projects-folder/8qvRSizRNtrPDGZhLxYzq3.md)
- [Adding Multiple Images to an Issue](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/adding-multiple-images-to-an-issue/rQdR153BtGUzDxRmG1yufx.md)
- [Backing Up Projects and App Data](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/backing-up-projects-and-app-data/e1WoPdmuj9JoUG4D1DZQAy.md)
- [Backing Up Reports](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/backing-up-reports/5gFxQxpUDYLFGUo9FakUcJ.md)
- [Accessing Project Photos on Your Computer](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/accessing-project-photos-on-your-computer/srDk5Eb4cLB4qZhqKqo9oa.md)
- [Drawing a Signature on Web](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/drawing-a-signature-on-web/3hvzXeMNrAdBFdaRgWQx4A.md)
- [Reordering Images in an Issue](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/reordering-images-in-an-issue/xB4nKfzUyp99a5SDBb4sMk.md)
- [Adding a Project Photo](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/adding-a-project-photo/dnRtWUFmeQqYXrP6FDvB1W.md)
- [Changing Colors on Reports](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/changing-colors-on-reports/uHCeGP7ToRkkuNJrb98ZVs.md)
- [Managing or Canceling Your Subscription](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/managing-or-canceling-your-subscription/ebKzDAQ9Eo6VqChBJ9r57p.md)
- [Storing Projects After Cancelling a Subscription](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/storing-projects-after-cancelling-a-subscription/sZweqxTxxJ9m7oPvRiQ3Vr.md)
- [Restoring a Project or Issue That’s Been Accidentally Deleted](https://support.siteauditpro.com/site-audit-pro-cloud/7KoyygaZzGe5adcPXp1JfN/restoring-a-project-or-issue-that’s-been-accidentally-deleted/3gBEi6iry4KcFTByEB5NL4.md)

### [FAQs](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch)

> The most frequently asked questions

- [Getting a VAT Receipt for iOS App Purchases](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/getting-a-vat-receipt-for-ios-app-purchases/saKLLNnJLm6rdw3qH2Re5o.md)
- [Purchasing Site Audit Pro in Bulk](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/purchasing-site-audit-pro-in-bulk/dbZKdxdF4KP8sAmuiqUvnE.md)
- [Reducing PDF File Size for Email](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/reducing-pdf-file-size-for-email/vmGarF93dWZncehDvcWGog.md)
- [[FIX] Photos and Albums not displaying when adding to an Issue](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[fix]-photos-and-albums-not-displaying-when-adding-to-an-issue/71LLW7ntx8PD2euDuTWvz4.md)
- [[FIX] No Email Account error](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[fix]-no-email-account-error/gTfcjYNVJdTm8iWQDC1uCV.md)
- [[INFO] Add location information to Photos](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[info]-add-location-information-to-photos/8EVisDZcAXUAkG41QbvB79.md)
- [[INFO] Manually backup Reports](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[info]-manually-backup-reports/tz7qgz4TQfmHaTkuJC5fov.md)
- [[INFO] Changing Report Sharing Settings](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[info]-changing-report-sharing-settings/3gBEi6iry2rANhmtaEJyPF.md)
- [[INFO] Backup or Transfer Database](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[info]-backup-or-transfer-database/o4MK493zj64ukhJxrSxVSD.md)
- [[FIX] IO Error when sharing to Outlook.](https://support.siteauditpro.com/faqs/vTwrqmMoEAPpPjA7zKMoch/[fix]-io-error-when-sharing-to-outlook/kkqAo9dUDdicYWndWUTYjz.md)

### [Enterprise](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB)

> Organisation-funded Cloud access, app installation, seats, billing and account ownership

- [What is Site Audit Pro Enterprise?](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/what-is-site-audit-pro-enterprise/8phLtKTc41TGg6eUmTV5SZ.md): An overview of Access Only Enterprise seats, Cloud access, supported platforms and account ownership.
- [Set up your Enterprise organisation](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/set-up-your-enterprise-organisation/8phLtKTc41Zurh8dQNaqXH.md): Set up the owner account, Paddle billing, users and apps in four steps.
- [Set up your Enterprise user account](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/set-up-your-enterprise-user-account/8phLtKTc3YuT7Pi42LTwcX.md): How invited users set a password, install the Enterprise app and sign in with the assigned account.
- [Deploy the Android app with Microsoft Intune](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/deploy-the-android-app-with-microsoft-intune/8qbG8UnxWxgSjC5cVz563J.md): Add, sync and assign the private Enterprise app in Microsoft Intune.
- [Deploy the Android app with SOTI MobiControl](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/deploy-the-android-app-with-soti-mobicontrol/8pJJiQ8nuL51ZSuvAfuhLd.md): Add and assign the private Enterprise app in SOTI MobiControl.
- [Troubleshoot Enterprise app installation](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/troubleshoot-enterprise-app-installation/8pJJiQ8nuLNSYW37gSKgiD.md): Quick checks for iOS, Managed Google Play, EMM and sign-in problems.
- [Set up Android with Managed Google Play](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/set-up-android-with-managed-google-play/8phLtKTc3YFUYDSkzRz6NL.md): Submit the Organization ID and deploy the private Android app through Managed Google Play.
- [Install Site Audit Pro Enterprise on iPhone and iPad](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/install-site-audit-pro-enterprise-on-iphone-and-ipad/8phLtKTc3Z4iA4iy5btX5r.md): Install from the direct App Store link and complete first-launch setup on iPhone or iPad.
- [Manage Enterprise billing](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/manage-enterprise-billing/8phLtKTc41ngGY6PVue9ov.md): Manage Enterprise seats, Paddle billing, invoices, refunds and cancellation.
- [Personal subscriptions and Enterprise access](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/personal-subscriptions-and-enterprise-access/8phLtKTc41x2JcdR3TWHUj.md): What to do when a user has both organisation-funded access and a personal subscription.
- [Manage Enterprise users and seats](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/manage-enterprise-users-and-seats/8phLtKTc425LPY82aU4tNj.md): How owners and administrators assign, reissue, revoke and restore Enterprise seats.
- [Who owns Enterprise accounts, Projects and data?](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/who-owns-enterprise-accounts-projects-and-data/8phLtKTc3ZjR8VjKUdZDok.md): How Access Only affects account ownership, Cloud Projects, Local Projects and access after seat removal.
- [Troubleshoot Enterprise setup and access](https://support.siteauditpro.com/enterprise/8phLtKTc3YEqrxG3pdYVZB/troubleshoot-enterprise-setup-and-access/8phLtKTc3YvBPYs7XNRLxF.md): Resolve invitation, sign-in, offline verification, seat status, Console and Project access problems.