siteauditpro

Enterprise

Manage Enterprise users and seats

How owners and administrators assign, reissue, revoke and restore Enterprise seats.

Organisation owners and administrators can assign and manage Enterprise seats from the Enterprise Console.

Only the organisation owner can manage billing. The Seats screen shows how many seats are purchased, assigned and available. The owner account uses one seat.

Assign one seat

  1. Open Seats.
  1. Enter the user’s email address.
  1. Select Assign seat.

A new user receives an email to set their password. If the email address already belongs to a Site Audit Pro account, the user receives a notification and keeps their existing password and Cloud Projects.

Make sure the user signs in with the same email address you assigned.

Assign several seats

  1. Select Bulk assign from a list or CSV.
  1. Paste a list of email addresses, or upload a CSV file.
  1. Review the valid addresses and available seat count.
  1. Select Assign seats.

Each valid email address uses one available seat.

Reissue a password setup link

Reissue link appears while a new account is still waiting for password setup.

Select it to send the user a new setup email. Existing Site Audit Pro accounts do not need a new setup link because they keep their current password.

Revoke a seat

  1. Find the user on the Seats screen.
  1. Select Revoke.
  1. Confirm the change.

Removing the seat ends the user’s organisation-funded Cloud access. If the user has another valid personal subscription, Cloud access continues under that subscription. Otherwise, Cloud access becomes inactive.

Removing a seat does not delete the user’s account or Projects, but the user needs valid Cloud access to use them again. Data retention and deletion are handled in accordance with our Privacy Policy.

The revoked seat becomes available for another user.

If a member deletes their account

If a non-owner member deletes their Site Audit Pro account, their Enterprise seat is released automatically. This does not reduce the organisation’s purchased seat quantity or cancel its subscription.

Organisation owners should contact support@veamstudios.com before deleting their account.

Restore a revoked seat

Find the revoked user and select Restore.

Restoring requires an available seat. If all purchased seats are assigned, increase the seat count in Billing or revoke another seat first.

Did this answer your question?
😞
😐
🤩